support request


D-Link assists you - fast and professional.

Please fill in the following form. Certain fields are optional. The more information you provide, the faster we are able to solve your case.

Do you have a casenumber yet?
Does your request concern a complaint?
ticket number**
Contact details
First name*
Last name*
Product details
Product* [?] The productcode is printed on your device and the associated package. (e.g. DGS-123)

Serial number* [?]The serialnumber is printed at the bottom of your D-Link device. It contains 13 signs including ciphers and letters. The serialnumber is marked with S/N. (e.g. XX123X1000123)
Firmware* [?]Which firmware is currently installed on your device? You will find the information under 'Status' via the webinterface of your device.
Operating System
Case description
Required for reclamation
Date of purchase**
Postal code** City**  
Country code** phone**

     * mandatory field
     ** optional field