Please fill in the following form. Certain fields are optional.
Open a new request
I already have ticket/case number
Street & number*
The product code is printed on your device and the associated package (e.g. DGS-123)
The Serial Number is printed at the bottom of your D-link device. It contains 13 signs including digits and letters. The Serial Number is marked with S/N. (e.g. XX123X1000123)
Which firmware is currently installed on your device? You will find the information under 'Status' via the webinterface of your device.
* Mandatory field